Aung Hlaing - Outstanding and successful supervision in the workplace

Part-1

Establishing high-performance goals

“The future always depends on our ability to see new possibilities.”

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In this room

- Formula for high performance

- Team-based goals and plans

- Includes employee goals and plans

The formula for high performance

HP = CE (C + M + E)

High Performance = Clear Expectations

High performance = clear expectations

Competence + Motivation + Environment

Professional skills + interest + environment

The above formula is a practical formula derived from management philosophy.

High performance means striving to improve good results to the point of excellence, seeking out new and promising opportunities, being able to manage and lead optimally, and having professional skills.

Clear expectations

Setting a goal means starting projects and implementing them, hoping for good results.

To set clear expectations, you need to have a clear understanding of what you expect and what your employees expect.

Skilled workmanship

It mainly refers to the professional skills, experience, knowledge, and expertise of workers. Potential employees who are believed to be able to perform best in the industry must be produced through the necessary practice, training, and education to further improve their quality.

Professional baseball players undergo intensive training throughout the year (winter and spring) before the start of the season. Supervisors in various departments must provide education and training programs to their subordinates as needed. The training should be delivered in various subjects related to each different business nature. For example, safety, communication, customer service, quality improvement, information and technology training should be set as a weekly and monthly work plan.

To arouse interest

It refers to the willingness of workers to work hard and be committed to their jobs. In order for workers to be motivated and committed to their jobs, their benefits must be taken into consideration.

With so much competition in today's businesses and companies, it is imperative to have quality leaders who manage and lead.

Supervisors with low quality tend to be overly demanding and erratic in their management of workers.

While most companies have raised prices, blaming the September 11 attacks on the United States and rising fuel prices, Southwest Airlines has prioritized the well-being of its employees and customers over its competitors. As a result, Southwest Airlines employees are more satisfied with the company's fair management and are always eager to come to work every day. Southwest Airlines has successfully hired skilled managers, provided practical training, and produced top performers. Airlines with poor communication have suffered losses and even gone bankrupt. Therefore, it is necessary to practice the following 10 weak management points to improve them. )

10 things that indicate poor management

In addition to the 10 points listed below, there are two other things you should do to take better responsibility.

----- 1. The need for high operational speed

----- 2. Low product quality, poor customer service

----- 3. Decreased productivity.

----- 4. Higher than normal failure rate

----- 5. More sick days than usual

---- 6. Dissatisfaction with the business

-- 7. Excessive number of labor conflicts

-- 8. Increasing number of workers' compensation issues

-- 9. There are many inconsistent results.

-- 10. Few new ideas from workers

----- 11. Other matters

----12. Other matters --

Environment

Since most of the issues mentioned above involve business environment issues, it is particularly necessary to support the improvement of the characteristics of the business environment.

Support will be provided to improve the business environment by including the following:

• The appearance of a promising environment for development
• Clear objectives (to avoid unclear direction)
• Ability to listen (not to speak or shout)
• Recognition, praise (to avoid constant criticism)
• Good communication (conflict prevention)
• Social activities: Working together (not in isolation)
• Innovation (replacement) (not using the old way)
• Continuous improvement, raising prestige (maintaining dignity without fading)
• Enjoying challenging work (being able to perform daily tasks without getting bored)

The above good practices can only be started with a clear goal. To achieve success for yourself and your employees, you must correctly answer the following three questions:

1. What are the factors that make my job successful?

2. Which resources, manpower, financial resources, and equipment, can be used to do the job?

3. What is the plan for success? How can I achieve success with a short-term plan ? Is a long-term plan better ?

Enable your employees to work professionally and focus on their individual tasks, in accordance with their expectations and responsibilities.

Goals and plans set by the team

First, it is necessary to set goals and objectives for the business plan and draw up detailed plans to ensure consistent progress moving forward.

Most supervisors today have enough manpower to complete their company's tasks. In addition, most supervisors are not only the leaders of a group of employees, but also have to manage some parts of the business. In other words, they are the ones who lead and supervise the team while working themselves.

Clarify expectations for your company

Business plans start with setting goals. Therefore, to build good results, only clear plans can clearly set expectations. This means that you understand how to participate in the role of supervisor and how to review and apply your experience and knowledge. In addition, you must constantly strive to complete the tasks assigned to you, communicate with your boss, and measure your success in order to achieve the expected results. If a company sets a plan to earn an extra $300 per week in sales, each supervisor should meet to discuss the plan. Only by finding such a collective solution can each part of the business succeed.

If you know of a method that is critical to the success of your business, then you should meet with your boss as soon as possible and discuss what his or her perspective is. As a supervisor, you can prepare yourself by saying, “Okay, I’ll show you more leadership skills if someone tells me.”

Important conditions for achieving the goal

In the spaces below, identify which of your work experiences, your job description, and your communication with your employer have been the most successful.

Your work experience -------

About your business -----

How to communicate with your employer (your employer's opinion)----