Good - A guide to overcoming bad people like dogs

Eight thousand emails

I have written this book more than a thousand times.

Because of a question that is asked a lot. The gist of the question is, “I am dealing with people who are as filthy as dogs. Please help me. What should I do?” To give you an example of the emails I receive every day about the problem of dirty dogs, a doctor at a hospital complained about the “deep corruption” of his hospital board.

"What are you doing down there? I'm taking the best care of my patients. I try to ignore these kinds of crooked things. But it's depressing to work in an environment like this."

A retired German production manager

"I've been manipulated by dirty, dirty salespeople, and crooks at least three times in my career. What advice would you give me to prevent my son from suffering the same fate?" he asked.

A librarian in Washington, D.C., also laments this.

"I'm knee-deep in Russian dog shit. Please save me."

These types of messages can be found on Twitter, LinkedIn, and Facebook, and are often asked by students, clients, friends, and enemies, gathered in classrooms, meetings, weddings, and funerals. From bad people

The people who have asked me about survival tips are diverse. “The doctors and nurses at Klipin Clinic and Stanford Hospital, airline passengers including Air France and United, construction workers in San Francisco and Idaho, U.S. Marines in Afghanistan, prison guards in Texas, Catholic priests, about 50 lawyers, and a dozen CEOs.

When I wrote “The No Asshole Rule” in 2007, I was away on a year-long trip because of this shitty dog. I came back to my work with leadership, innovation, and organizational change. Eight hundred thousand readers in the United States and dozens of other countries bought their own copies of The No Asshole Rule. The emails were pouring in, the traditional press investigations, the discussions about this shitty dog ​​became a part of my life.

Another book, "The Asshole Survival Guide," embraces clues and strategies for surviving battles with backstabbers.

This book offers the best advice for people on how to escape the hands of evil people who disrespect and oppress them to the point of destroying their energy.

The strategies and clues are designed by researchers, students, and scholars. Their search engines are not only book articles but also various Internet websites like Google. The headline figures they come up with are from 4,910 schools from 2008 to 2016. “Insulting

There were 282 “talkative customers” , 16,000 “rudeness”, 15,500 “city lifelessness”, 140,000 “military assault ”, 6,680 “street rage”, 369 “plane rage”, 92 “phone robbers”, 16,500 “verbal abuse”, etc. Surviving a dog fight is more of a skill than a science.

Now the book has spread to every corner of the world via the World Wide Web. From the New York Times to online orator David Kindred, it has been endorsed by numerous organizations, including Amazon, Wal-Mart, Gallup, Google, LVMH, KIPP opł:602, McKinsey, Microsoft, Pixar, SFP, and many more. The researchers include Katie DeSelas, a professor at the University of Toronto who studies aviation insurgencies.

The Asshole Survival Guide m ož . O$ 3 alomcu: 3260 le: I received emails from over 1500 people. I responded to these emails. I also answered follow-up questions with encouraging advice.

The damage done

In 2010 , I spoke to a young CEO who was worried that he wasn’t doing enough as Steve Jobs. He treated people with respect and calmness. While talking to this CEO, I pointed out a saying that researchers say, “People who are like dogs get things done first.” My Stanford colleague Jeff Pfeiffer also said that the reason why dogs often find their way to personal success is because they are like “a snake and a chicken” in a cage. The oppression and energy drain that dogs often do. I agree that people who make other people miserable are selfishly helping others achieve their “I win, you lose” victory.

The list of people who have managed to achieve success without making people angry is long. Apple CEO Tim Cook, Netflix CEO Reed Hastings, Berkshire Hathaway CEO Warren Buffett, comedian Robin Williams, chef Anthony Bourdain, TV producer Gene Cohen, and executive producer Shawn Rice.

I had a long conversation with Pixar's founding chairman, Alex Cato, (who worked closely with Steve Jobs for two decades), and he believed that George's success was due to his ability to take on extra responsibilities and be ambitious. Cato agrees that George had a reputation for "bad behavior early in his career." He said that George was better after being fired from Apple.

Things have changed for the better. He took over the computer giant "Next" with Pixar a little earlier , but he suffered a few losses. He was still in the wilderness for about 10 years. After his success at Pixar (with computer animation and children's animation), his character became more compassionate, more attentive, a better leader, and a better partner. "Kammar" praised him as "the one who thought more carefully and made Apple a phenomenal success."

He's still a difficult person to get along with. A challenger, a perfectionist. George's greatest achievement came after he abandoned the kind of foolish relationships that plagued him in his early years.

While the personal success of these scumbags has caused so much damage, the human race has been the loser. Thousands of studies have shown that the “Total Cost of Scumbags” (TCA) is skyrocketing due to lax discipline. They are not only hurting individuals, but also organizations, groups, and societies.

For example, an American health care professional who visited an Israeli hospital began to criticize the skills of Israeli doctors and nurses. The American said that Israeli health workers were treating sick children poorly, and the criticism demoralized the health workers and worsened their performance.

In 2011, science fiction writer William Gibson advised, “Before you diagnose yourself with depression or low self-esteem, make sure you don’t have any dog ​​shit around you.”

Victims of the epidemic of abuse, harassment, phone harassment, street harassment, and filth, violence, and abuse

It increases the physical and mental health problems of children. Thousands of studies have shown that children who are abused suffer psychological damage, poor academic performance, and mental health problems throughout their lives.

In the workplace, verbal abuse can also lead to emotional problems and decreased productivity. Overbearing and bossy behavior by senior doctors and nurses can also reduce the effort of junior doctors and nurses and reduce their empathy for patients.

In the service industry, being subjected to verbal and physical abuse from customers (rudeness, inappropriate behavior, shouting, etc.) can cause physical and mental health problems and make it difficult to concentrate on work.

Acts that make others feel bad are contagious. A 2012 study found that dirty, mean-spirited leaders tend to select and breed abusive, arrogant, and dirty team leaders. They are destructive within their teams...